Welcome to Los Gyros! These Terms of Service ("Terms") govern your use of our restaurant services, website, and online ordering platforms. By visiting our restaurant, using our website, or placing an order with us, you agree to these Terms.

1. General Information

Los Gyros is a restaurant located at:
Address: 816 Sheppard Ave W, North York, ON M3H 2T1, Canada
Phone: +1 416-638-7777

We offer dine-in, takeout, and delivery services through third-party platforms such as DoorDash and Uber Eats.

2. Ordering & Payments

• Dine-In & Takeout: Orders can be placed in person at our restaurant or over the phone.
• Online Orders: Orders for delivery or takeout may be placed via DoorDash, Uber Eats, or other third-party platforms.
• Payments: We accept cash, credit/debit cards, and third-party payment systems through our delivery partners.
• Pricing: Menu prices are subject to change without prior notice. Taxes and delivery fees may apply.

3. Refunds & Cancellations

• Dine-In & Takeout Orders: Once an order has been placed and prepared, cancellations or refunds are not permitted unless there is a mistake on our part.
• Delivery Orders: If you experience issues with a delivery order, please contact the third-party delivery service (e.g., DoorDash or Uber Eats) directly for refunds or compensation.
• Food Quality Concerns: If you are unsatisfied with your meal due to a quality issue, please notify our staff or contact us at +1 416-638-7777, and we will do our best to address your concern.

4. Restaurant Policies

• Reservations: We currently operate on a first-come, first-served basis. For group bookings or special events, please contact us in advance.
• Alcohol Consumption: If alcoholic beverages are served, customers must be of legal drinking age and provide valid identification upon request.
• Food Allergies & Dietary Restrictions: We strive to accommodate dietary preferences, but we cannot guarantee an allergen-free environment. Customers with severe allergies should inform staff before ordering.
• Respectful Conduct: We expect all guests to treat our staff and other customers with respect. Any disruptive or inappropriate behavior may result in refusal of service.

5. Liability Disclaimer

Los Gyros is not responsible for:

• Any injuries, accidents, or damages that occur on restaurant premises due to negligence outside our control.
• Any delivery delays, issues, or errors caused by third-party delivery services.
• Any health-related reactions due to food allergies or intolerances that were not disclosed prior to ordering.

6. Intellectual Property

• All logos, images, menus, and content related to Los Gyros are the intellectual property of the restaurant and may not be used or reproduced without permission.

7. Changes to These Terms

Los Gyros reserves the right to update or modify these Terms at any time. The latest version will always be available on our website or upon request at the restaurant.