Privacy Policy
At Los Gyros, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, use our website, or place orders online.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
1.1 Information You Provide Directly
- Contact Information: Name, phone number, email address (if provided for reservations, inquiries, or promotions).
- Order Details: Information related to food orders, delivery addresses (when applicable), and payment preferences.
- Feedback & Reviews: Customer reviews, complaints, or inquiries submitted via our website, phone, or in person.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect information such as:
- IP address, device type, and browser information
- Website usage data, including pages visited and interactions
- Cookies and tracking technologies to improve user experience
1.3 Third-Party Information
If you place an order through DoorDash, Uber Eats, or other delivery platforms, they may share order details, delivery addresses, and payment confirmations with us to fulfill your request. Please refer to their privacy policies for further details.
2. How We Use Your Information
We use the information collected for the following purposes:
✅ To process and fulfill orders (including takeout, delivery, and dine-in services).
✅ To improve our restaurant services and customer experience.
✅ To communicate with you regarding reservations, promotions, special offers, or important updates.
✅ To enhance website functionality and analyze visitor trends.
✅ To comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- With Third-Party Delivery Services: If you order via DoorDash, Uber Eats, or other platforms, they will receive the necessary details to fulfill your request.
- With Service Providers: We may share data with payment processors, website hosting services, or marketing tools (if applicable).
- Legal Compliance: If required by law, we may disclose personal information to comply with legal obligations or protect the rights and safety of our customers and business.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no internet-based service is entirely secure, and we encourage users to be mindful when sharing information online.
5. Your Rights & Choices
- Opt-Out of Marketing: If you receive promotional emails or messages from us, you can opt-out at any time by following the instructions in the email or contacting us.
- Access & Correction: You may request access to your personal information or ask us to update or delete it if necessary.
- Cookies & Tracking Preferences: Most web browsers allow you to manage cookie preferences or disable tracking.
6. Third-Party Links & Services
Our website or online ordering options may contain links to third-party websites (such as delivery services like DoorDash and Uber Eats). This Privacy Policy does not apply to those third-party sites, and we encourage you to review their policies separately.
7. Changes to This Privacy Policy
Los Gyros reserves the right to update or modify this Privacy Policy at any time. We will post any changes on our website with an updated "Effective Date". Continued use of our services after changes means you accept the revised policy.